III at Annual Report: Unveil the Successful Transformation and Upgrades Achievement of Cases in Industry Service-Enable and Service Industry IT-enable
Date: 2012/04/25
In the IMD World Competitiveness Yearbook of 2011, published from IMD, Lausanne, Switzerland, Taiwan was ranked 3rd worldwide both in business operation efficiency and management practices. At present, the total number of SME is approximately at 1.235 million, which is 97.7% of total enterprise in Taiwan; without doubt that SME of Taiwan is the major force of economic development contributor. Although Taiwan hardware industry suffered at global ICT industry deficiency tremendously and facing the plight of gross margin at low 3 to 4 only, but the transition continues from OEM, to ODM, to OBM branding and to High Value Services today. The next step will be a difficult decision for the hardware industry, manufacturer, and information services industry to ponder about.
In view of task of helping transformation and upgrades of the SME, now is a time of critical moment. At the instruction of DoIT (MOEA), III has begun to readjust the subject of R&D at all research institutes in January this year (2012). Moreover, III has added 2 new research institutes - Cloud System Software Institute, and Cyber Trust Technology Institute – to intensify the subjects in Enterprise Cloud Computing System, Cyber Security, Smart Green Energy, Smart Grid Networking, Manufacturing Services Upgrade, and System Services. The research and development of innovative key ICT technology and services, the enhancement of integration of software and hardware value added, and multi-dimensional cooperation of strategic partnership are part of III’s R&D trend. At the Annual Press Conference today (4/25), President Chih-Kung Lee also presents the achievement of 2 major contributions in assisting the industrial transformation and upgrades - the “Services-enable for manufacturing industry” and “IT-enabled Services Industry” specifically.
The following are the presentation of III achievement at the annual press conference:
1. R&D of Cloud Computing Server System software technology – procures the advancement of hardware industry into the Enterprise Private Cloud Computing market.
In order to assist the transformation and upgrades of hardware and software industry, the development of “Cloud Appliance for Enterprise” (CAFÉ) system software technology by Cloud System Software Institute of III has transferred the technology to the leading domestic Cloud Computing storage system, PROMISE Technology Inc., to develop enterprise smart Cloud storage system. This self-reliance technology solved what was lacked in domestic enterprise and the consequence of integrative software and hardware system product is produced. As a result of that III assists the vendor cutting into the enterprise Cloud market. At present, III also collaborates with domestic major Server vendor in co-developing of Cloud System product and services, which is expected to be announced at Computex in June of this year (2012).
2. “Web Security” and “Cloud Virtual Monitoring and Control” technology transferred successfully to assist vendor in developing of commercial product and services business independently.
Not only in the development of Cloud System, III contributes the transformation and upgrades of hardware industry; at the increasing importance of “Information Security” domain, the development achievement in the domain of “Web Application Security Protection” and “Cloud Virtual Monitoring Control” by the Cyber Trust Technology Institute has reduced the dependence of international high cost products immensely. More importantly, such technology transfer has increasing the independent of Information Security technology and product of Taiwan enterprise. Something worth to mention is the technology of “Cloud Information Monitoring and Controlling Application” which has been technology transferred successfully to the Trend Micro Inc. and subsequently developed product of antivirus and defend hacker’s attack that support Open Source Cloud Platform. This technology has applied in government, enterprise, and network communication application domain, and established high efficiency, low erroneous judgment of Security SaaS Information Security application services.
3. Consolidate with industrial value chain enterprise in “Low Voltage AMI Project” to develop key technology; contributes for Delta Electronics winning the DOE funding of US$2 million dollar.
Smart Network System Institute of III provides assistance to Delta Electronics, Inc., AcBel Polytech Inc., and Mean Well Inc. (these 3 domestic enterprises are the value chain of low voltage AMI project) in 2010 at the guidance and support of Department of Industrial Technology of MOEA, and also established “The Alliance of Electric Energy Information Access and Process Technology”. III assiststhe planning of the research and development contents, and secures the supplement of enterprise sciences and technology project fund successfully from MOEA. In the past three years, Smart Network System Institute of III completed technology transfer a total of 9 key development technologies of AMI to Delta Electronics Inc. and AcBel Polytech Inc. separately. Furthermore, as the result of such technology transfer, Delta Electronics Inc. successfully obtained US$2 million of project funding from the U.S. Department of Energy (DOE) this year. The key fact behind it is that the technology of Smart Grid function developed by SNSI of III earlier is needed for the support of next generation electric vehicle charging equipments. The international recognition proves once again that the vision of R&D of Smart Grid application and the research energy from SNSI provides a boost for the upgrade of Taiwan Smart Grid industry.
4. Develops S.E.E. Methodology to verify innovative application services; assist traditional industry develops innovative “Sleep Management Service Platform” services.
According to the statistics, nearly 2 million people in Taiwan has obstacle of getting to a good-night sleep. There are people willing to spend money at hospital, or sleeping center to cure the problem. Indisputably, the market scope of sleep health care is not to be underestimated. Innovative DigiTech-Enabled Applications & Services Institute (IDEAS) of III executes the “Information Technology Service Value Chain Studies and Promotional Project” of DoIT (MOEA), aiming to assist industry at sleep health care business opportunity, and to develop the relevant value-added services. In particular, to assist the mattress manufacturing enterprises, Power Sleep Corporation Inc., the inducing of methodology Social Experience Engineering (S.E.E.), allowing the general mattress enterprises to break out the usual product functionality, pre-sales service business traps, and offers the after sales Sleep Service to the consumers. III provides innovative service of integrative sleep information enquiry platform for the Power Sleep Corporation; firstly, focuses on the sensing and environment interaction focus on “person”. Then, further to move into the category of service domain for mattress manufacturer. In the near future, this technology can be applied to the product structure of elevator, water pump, and air-conditioner and increasing higher value-added in this industry.
5. Develop localization of “Smart System Service Analysis Methodology Theory”; assist Taiwan industry using a unique method to expedite the upgrades and transformation process.
To accommodate the trend of new era and the evolution of sciences and technology, under the new vision/motto of “Synchronize in Science and Culture; Public Access of Creative and Innovation”, III newly established Advanced Research Institute (ARI) to develop advanced sciences and technology in 2011. The main objective is to develop localized “Smart System Service Analysis Methodology Theory”; III is devoted to assist Taiwan industry with IT-enabled services to expedite the upgrades and transformation process, and establish operational model, strategy planning etc. More importantly, the goal is to reduce the potential risk during enterprise upgrades and transformation, as well as sustaining the continuous operation and to secure the profit.
At present, ARI’s three key R&D domains are – system service, business analysis, and medical health care. Among those, the system service is the main focus, and locks on special domain territory (i.e. Green energy and medical health care), as well as the research on value of business strategy and prioritized tools, develop supply chain risk forecast, relative management analysis methodology, and prioritize technology/tools with guided verification. The industries locked on for assistance at III are manufacturing industry and information service industry. The transformation and upgrades will be moving toward the domain territory of medical health care, vast quantity media data analysis and sustainable industry. The cooperative partner shall include world leading semiconductor package and testing corporation, key energy resource component, and system supply vendors etc. The earliest expectation is that III will have concrete achievement result at the end of 2012.
At the time of rising of new emerging prosper nations, the fierce globalization competition, and the facing of micro profit margin by the SME operation, III shall actively provide assistance to the hardware manufacturer by injecting high value added service elements on the existing professional domain. And, by using the advantage of high niche ground holding in the value chain, the hardware manufacturer could be transformed toward “service-enable manufacturing industry”; at the same time, III is to provide assistance for the service industry using S.E.E and Smart System Services Analysis Methodology. Understanding the demand of user, by multi-dimensional combination of ICT total solution, plus the innovative operational model, the service industry should be able to build up international competitiveness and create business opportunity. It is the duty bound of III to achieve such responsibility entrusts from government and private enterprise. With past experience of organization, III is confident in expediting the industrial upgrades and transformation process, and reaching for another wave of industry peak performance.